SSR Windows Client FAQ Blog Posted on Jul 29 2019 [点击查看中文版本 Click Here to Read the Chinese Version ](https://blog.hiaoxui.com/blog/post/hiaoxui/ssr-windows-faq-zh) # Cannot open SSR. ## This might be the issue of .NET dependency. (Only appears on systems older than Windows 10) Please try to open ShadowsocksR-dotnet2.0 or ShadowsocksR-dotnet4.0 separately. Ther are all functional, but with different dependency version. ## You may need to open it with administration permission. Right-click the SSR client, and open it with administration permission. ## It's opened and lay in the system tray. Try to find the cute plane icon in the system tray. # SSR is opened and configured correctly, but I'm still unable to use Google. ## Do you have some addons in your browser or other proxy software? They may be not compatible. Please shut them down temporarily. ## Do you really fill in the blanks correctly? If you're myopic, you may be confused by the options in the encryptions methods. E.g., aes-256-ctr and aes-256-cfb are different. ## Is your system clock correct? The discrepency between the time of SSR client and server could block the communication. Make sure that your clock is correct. # I'm sure my problem is not listed above. Please send me the screenshots of your configuration page (including the menu options). I will help you. If necessary, I will use Teamviewer to control your system.